★ Shoe size may vary depending on your foot shape and width. If you are not sure about your size, or you are exactly on the limit of two sizes, consult us. We would like to help you choose the right size. Full sizes only ** If you are unsure of your size, please contact me so I can assist you. Plain ankle strap included for a more understated, but no less elegant look. ****Check out our other wedding shoes here: ★ More Wedding shoes: PROCESSING TIME & SHIPPING • Production time is 1-2 weeks The number of days of production may change due to the volume of workload. Please check my banner for my approximate hours. • Shipping time is arrive within 1-3 business days in Europe 3-4 business days in USA, CANADA 6-10 business days usually elsewhere. SHIPPING via DHL EXPRESS WORLDWIDE: ( Your phone number is required by DHL ) ORDER CANCELLATIONS: We gladly accept cancellations within 24 hours of ordering. SHOP POLICIES EXCHANGE We accept the exchange of purchases if the size you bought does not fit. Just contact us to arrange the exchange within 7 days from the date of receipt of the item. Buyers are responsible for all exchange and shipping costs. Custom items do not qualify for exchanges. RETURNS ***I gladly accept returns but NOT on shoes that are made to order and BIG sizes of ,42,43 *** Shipping / express shipping costs are non-refundable, as this money was used to ship your original item. *** The customer must pay for the shipment of the returned item. *** We suggest you choose the cheapest method of tracking shipment through regular Postal Services when sending a product back to us (NO COURIER as the customs clearance cost is high.) CUSTOMS FEES Some countries may charge customs fees and buyers are responsible for paying these fees. There is no refund for lost packages. We are not responsible for any import taxes, duties or other charges you may have to pay in your own country. The buyer is responsible for any additional charges when you return products to Greece. The buyer is responsible for receiving the shipment and the buyer will pay for the shipment if he does not receive the shipment for any reason and will be returned. ★ If there are problems with your order, please contact me first via Etsy and I will try to fix the problem. You want to be happy and satisfied with your product. Customer service is very important to me 🙂 Thank you! Penny
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